Consulting partner: MGA & BlueFox
Industry: Not-For-Profit, Employment
WCIG offers employment, disability, youth and training programs across Melbourne’s West and Geelong.
Crealo was engaged to help visualise WCIG’s Customer Journey map.
The infographic offers a simple overview of how job seekers choose to get involved with WCIG, and the stages towards them gaining employment.
We then develop a booklet for staff, combining graphics from the customer’s view of the journey, and outlining the processes and different tasks involved at each stage. We also a much more detailed infographic poster, for WCIG staff to have a visual summary at hand while supporting their clients.